Serco Construction Group, Ltd.
Is a heavy civil construction contractor specializing in architectural and structural concrete solutions, mass and structural excavation, site grading, road work and more. We have proven experience working closely with high profile private and public clients and general contractors. Since 2003 the firm has been a trusted partner on a variety of projects changing the face and look of construction projects for our clients. With a team of experienced civil construction, construction management and safety experts, we have built a reputation on excellent safety, exceptional quality work and on-time and within budget results.
Historically, Serco has completed more than 80 Major Projects totaling more than $200,000,000 over the past 10 years.
The largest single project was for $12.5 million.
Serco is an MBE/DBE and State of Texas HUB certified company that is fully insured and bondable.
Serco Construction Group, Ltd. is dedicated to utilizing the expertise of our team members to deliver high quality, value-added commercial civil construction services on every project — on time and within budget.
Serco’s approaches each project with a sequenced time-logic schedule clearly demonstrating our plan to finish prior to the specified duration.
We conduct our business with honesty and fairness – not just in the letter of the law, but in the spirit of the law.
Serco’s commitment to Safety is total. We strive to provide our employees and trade contractors a safe, healthy and drug free work environment.
The only acceptable number of injuries or accidents is zero – and zero is always our goal. We have been awarded Certificates of Excellence in Employee and Public Safety by Bituminous Insurance.
Quality is always a high priority with Serco. High quality standards lead to less rework costs, higher client satisfaction, repeat business and client retention. With each project we adhere to a Quality Control Plan agreed to by our clients and covered with our team.
You can count on Serco to deliver what we say we will deliver – on time, every time. Hard work, transparent business practices and continuous collaboration with our clients ensures Serco remains a trusted partner.
Serco is a DBE/MBE and State of Texas HUB certified company. We value diversity of thought and cultures. It is the cornerstone that has built our company and keeps us creative and innovative in response to client needs.
Respect for the Environment - We are focused on being a good corporate citizen in the world – respecting the sustainability of our environment. Our commitment extends to participation in LEEDS and Green construction.
Our Processes – How We Work
Serco’s approaches each project with a sequenced time-logic schedule clearly demonstrating our plan to finish prior to the specified duration. Our process includes early interfacing with contractor/owner and design team, preconstruction planning and scheduling, a laser-focus on safety, contract administration, cost management and quality control.
We work along side the contractor/owner and design team, offering value-engineered alternatives to produce cost savings while maintaining the structural and architectural integrity required. Serco uses state-of-the-art technology Take-Off and Bid2Win professional estimating and budgeting of the project.
Time is money and design modifications are a critical part of most projects. Thus, Serco ensures thorough input, team buy-in and optimized scheduling in order to exceed client schedule expectations. Our planning and scheduling expertise clearly demonstrate our ability to manage and meet needed requirements.
Serco values safety and we will not sacrifice the safety of our team for production. All employees (subcontractors, suppliers, third parties and our own team) while on company-run projects and in the performance of their work are required to comply with all safety and health regulations established by OSHA and Serco. This includes specifically written work practices related to potential hazards per project. (Serco’s commitment to safety has led to an exceptional safety rating, created lower insurance costs, established higher employee satisfaction, and built higher client confidence.)
As part of each project process, Serco develops a unique quality control plan defining details and quality responsibilities. High quality standards are a high priority.
All contract administration is performed at the partnership level. Because of our relationship and experience in working with our bonding and insurance companies, we can quickly execute contract documents and keep the project on schedule.
Our cost control measures include the following elements:
- Secure relationships with vendors and subcontractors ensure appropriate costs are included as defined in the project scope.
- Payment terms are negotiated equal to those provided by Client, preventing unnecessary expectations and complaints by the subcontractors. (Serco has a history of paying all subcontractors and vendors in a fair and timely manner.)
- Serco tracks all field costs internally and manages resources effectively.
- By adhering to the scheduling, Serco saves unnecessary overhead and additional costs.
Our Leadership Team
We provide structured excellence built on performance. And… it’s our people who make the difference. Meet the leaders driving Serco:
Dr. Serge Francois is CEO/President of Serco Construction Group. He has over twenty-four years’ experience as a practicing Doctor of Chiropractic Medicine specializing in industrial injury. He has amassed a strong record of achievement as an administrator, business leader and entrepreneur. Francois combines his strong organizational development and human relations skills to maximize time, resources and productivity in the construction industry.
Dr. Serge Francois
Gary Conaway is Senior Vice President at Serco Construction Group. He has over twenty-three years’ experience in heavy civil construction, operational management, project startup, contract management and civil engineering. He is a formally trained civil engineer and highly experienced in all aspects of project and contract management, including project scheduling, estimating, field implementation, cost and contract control, subcontractor management and performance tracking. Conaway has served as a consultant, contractor and expert witness on construction related projects. He can discern real issues impacting a construction site and delivering cost-effective solutions ahead of schedule and under budget.
Gary Conaway, P.E.
David Osburn is the General Manager of the North Texas Region at Serco Construction Group. He is responsible for the oversight and management of the portfolio of work for Serco’s Dallas office. David has spent his entire life around the construction industry in North Texas and has over 13 years’ experience in a professional capacity. David also has a broad base of experience in pre-construction services, project management and operational oversight of commercial retail, office, higher education, industrial, heavy civil and high end architectural construction.
Our Differentiators – What Makes Us Unique
The construction industry is filled with companies who speak about quality, safety and excellence. For Serco Construction Group, these five major elements make us unique:
First and foremost, we hire great talent, skilled and trained in their chosen field. Our team members take pride in doing the job right the first time and do so in a safe and environmentally friendly manner. They understand our clients and partners and work closely to ensure all needs and expectations are met. Their experience in the civil construction industry ensures our clients receive the best solutions delivered on-time and within budget.
Our processes are geared to paying attention to the little things. Detail helps us adhere to schedules, have the right people doing the right thing at the right time, catch and suggest alternative solutions, meet difficult jobs head on and all within budget.
Because we value our team members, safety is an important imperative for our operations. Safety is everyone’s responsibility and we insure we meet our goals and protect our workforce on every project. This includes our subcontractors and vendors who are onsite.
We know it is just as important to manage the budget as it is to complete the job. We are known to complete work on time and within budget. Our budget management process ensures there are no surprises at the end of the project.
Our reputation is built upon being credible. We value our emphasis on integrity and so do our clients. We operate throughout the process with integrity and ethics. This includes how we treat our vendors and subcontractors who are willing to team and work with us repeatedly on projects. We not only follow the letter of the law but believe and follow the spirit of the law.
Serco is committed to being a “good citizen”, meaning that we will work hard to create a positive image within the local community from the people we hire, the value and respect we hold for the locations we work on and our participation in community activities.